CIEH Level 2 Award in Conflict Resolution and Personal Safety course from SafetyNow Training

CIEH Level 2 Award in Conflict Resolution and Personal Safety

This qualification provides employees with a foundation in conflict resolution, with emphasis on the importance of personal safety to enable them to protect themselves in the face of confrontational behaviour.

Who needs this qualification?

Appropriate for all employees in the public and private sector whose work brings them into contact with others; including colleagues, customers, members of the public, patients or clients.

Why is this training important?

Work-related violence is on the rise and employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high.

Learning outcomes

  • Understand the terminology used in conflict resolution
  • Knowledge of the laws that apply to businesses and their employees
  • Understand the concepts of a safe working environment and how the risk of conflict can be assessed
  • Ability to recognise potential confrontational situations and defuse conflicts before they escalate to serious violence
  • Appreciate the importance of personal safety

Funding

Businesses may be eligible to funding worth up to 50% of course fees for this course via the Leeds City Region Enterprise Partnership.

Click here to find out more about funding.

Facts

  • Duration: One day programme
  • Assessment: Multiple choice exam
  • Ofqual Regulated: Yes
  • Ofqual Qualification Number: 600/0209/8
  • QCF: 1 credit
  • QCF reference: K/502/8510
  • Prerequisite: None

 

Enquiry Form

For further information, please e-mail moira.gelman@safetynow.eu or complete the enquiry form below.

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Why Choose SafetyNow?

SafetyNow Training Ltd is a Leeds-based specialist in delivering health and safety training courses. Our trainers have significant experience in delivering NEBOSH accredited courses, as well as bespoke programmes developed to meet the needs of individual clients.

The SafetyNow team also supply consultancy services to clients, helping to ensure they comply with all the relevant health and safety laws and regulations in a cost and time-effective manner.

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